Return- Replacement / Refund Policy Agreement Form (Warranty Replacement)
All goods
supplied by ColorTonerExpert
are of the highest quality. However, from time to time a product may be found to
be faulty or defective. Our warranty is
limited to remanufactured/compatible products only and does not apply to
repairs, cleaning or other expenses associated with your printer.
Standard Cartridges have a 90 day
replacement warranty, and Premium products have a 1 year replacement warranty.
Please fill out the form below
(completely, with all detailed information to avoid any delays). Incomplete
information will not be processed. We will not be
liable to all items that will be shipped back to us without a tracking
information.
NOTE: All replacement cartridges will be shipped by UPS Ground Shipping
Service. Other shipping method requests will be charged to the customer at the
customer’s expense.
25% restocking fee applies for wrong orders.
For complete
information on Returns, Refunds, & other company policies,
click here.
If you prefer to fill out the
printable copy of this form for record purposes or send the form by mail,
please CLICK HERE.
Thank you.
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