Return to Help Index

Pricing and Billing
How do I use a coupon?
	Simply enter the coupon code in the designated box on the checkout page and click "Apply". Please check the expiration date or minimum order value of the coupon before applying, as it may cause your coupon to be rejected. For further assistance, please contact our customer service department at 888-482-0380.
Do I have to pay sales tax?
	State laws require that we charge applicable sales tax on orders shipped to addresses in the state of California.
I have a question on my charges.
	Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website with your financial records. If you have further questions or concerns, please contact customer service at 888-482-0380 for further assistance.
What are my payment choices?
	ColorTonerExpert accepts the following payment types: Visa MasterCard American Express Discover Debit Cards PayPal Important information about payment: For your security, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria.
I need a copy of my receipt/invoice.
	Click the "My Account / Order Status" link at the top right hand side of our site to print invoices. You may also contact our customer service department at 888-482-0380 to request a copy of your invoice.
When will my credit appear on my account?
	Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
	Your credit card will be charged within 24 hours prior to shipment of your item(s).